Shipping policy
Shipping Policy — Crowning Legacy by Ms. Carla
All Crowning Legacy pieces are prepared and shipped with intention, care, and luxury presentation.
Processing Time
Orders are processed within 2–4 business days after purchase. Each piece is carefully inspected and packaged to ensure quality and presentation standards.
Shipping Time (United States)
Standard Shipping: 3–7 business days after processing.
Tracking
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.
Shipping Location
All orders ship from the United States.
Lost or Delayed Packages
Crowning Legacy is not responsible for carrier delays once the package is in transit. However, we will assist you in resolving any shipping concerns.
Incorrect Address
Please ensure your shipping address is correct at checkout. Crowning Legacy is not responsible for orders shipped to incorrectly provided addresses.
Questions
For shipping support, contact:
carlamcgee23@gmail.com
Customer Support Line: +1 (806) 631-6170